The Editor:
Re: Dumping old toilets could earn up to $200 in utility rebates for Coquitlam homeowners (Oct. 27, 2021)
Toilet rebate problem.
What the city doesn't tell you is that the pipes leading from your house to their system was not designed for low-flow toilets.
The sewer pipe on your property can get clogged and back up into your house due to insufficient water during a flush.
The homeowner will be on the hook for sewer backup damages.
We had this happen at our house, but fortunately caught the issue quickly and had no damage.
The city came and flushed their pipes and one of their people explained the low flow toilet problem to us.
- Brett Elliott, Coquitlam