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Letter: A Coquitlam senior's story of narrowly escaping a phone scam

This letter writer is getting the word out to other Tri-City seniors of a scam that notifies cellphone customers of a "too good to be true" discount.
Phone scams(2)
An apparent phone scam nearly fooled a Coquitlam senior. Now, she's sharing her experience with others. | File photo

The Editor:

Re: Photos: Big turnout for seniors showcase in Port Coquitlam (Oct. 24, 2024)

Enjoyed the Tri-City News' presentation at the As We Age showcase in Port Coquitlam.

This is why I’m sending this message to warn our seniors about the latest scam that I almost fell for.

It came from TELUS asking if I was interested in a 40 per cent saving on my account. They wanted to send the information to my email address and asked me to confirm my email address.

I gave it to them. I said it seems too good to be true.

I asked if he could give me a phone number to call and verify it wasn’t a scam. They gave me their name, employee number and a phone number to call. I called the number and someone answered right away.

That was clue number one because TELUS does not answer right away. They phoned me back and when they said about putting my 40 per cent savings in my Visa account, I said, "There is no way in hell you are getting my credit card number."

They said I have your four numbers, so I asked them to repeat them and they were wrong. I said that I don’t want the deal and hung up.

He phoned me twice the next day, and twice the following day, but TELUS told me to block the number.

Later, my 95-year-old neighbour got a call and they asked if she was happy with TELUS. She said "yes" and she hung up.

She was upset when she phoned me because I told her to never say "yes" because scammers will use that. I asked her what the number was and it was the same one that had been calling me.

I phoned TELUS to warn them about the scam; they took the information and were sending it to the fraud department. They had already had three calls and one person had given them their Visa number.

What can I do to keep our seniors safe because I almost fell for it.

I was one of the lucky ones. Let’s keep our seniors safe!

- Diane Todd, Coquitlam