Business experts are predicting an increase in spending this holiday season.
There is also a concern if many of the items on consumers' holiday lists will be available on the shelf or online and are faced with the disappointing words:
“Sorry, this item is currently out of stock.”
That’s especially true when there are challenges with supply chains.
But does that mean the words “out of stock” are the end of the line? Not at all. With a little determination and some creative thinking, the item might be found and purchased.
How to buy out-of-stock items
Here are the Better Business Bureau’s (BBB) tips for finding items that are sold out in stores.
Try a different store
- Avoid limiting the search to the most popular brick-and-mortar stores. Consider researching multiple vendors’ websites to see who is carrying stock. If the large chain stores are out of what you need, try a reputable independent shop or a different type of store entirely. For example, when toilet paper was in short supply at grocery stores, some consumers found stock in unlikely places, such as hardware stores, restaurant suppliers, or office supply stores.
Check websites frequently
- If an item is out of stock when shopping online, don’t give up hope right away. Bookmark the product page and check back daily. Many vendors regularly restock high-demand products.
Use social media for updates
- Follow the brand or retailer on social media, as they often post real-time stock updates, special releases, or early restock information.
Leverage online forums or communities
- Certain online communities or forums, like Reddit, may share insights on restocks, alternatives, or resale sources for hard-to-find items.
Sign up for restock alerts
- Many companies offer restock alerts, which are usually sent by email. For example, on Amazon, look for an availability alert on a product's information page. Amazon will send an email when the item becomes available. Keep in mind that you still have to go to the website or store to make the purchase once the alert arrives.
Go straight to the product’s source
- If a brand name item isn’t available from a favourite retailer, check the brand’s official website to see if it’s in stock there. If not, consider getting in touch by emailing customer service or reaching out through social media.
Take advantage of return policies
- If you suspect an item will sell out quickly but aren’t sure if you really need or want it, review the store’s return policy. If a store gives you the option to return an item and offer a refund, you may want to purchase the item as soon as it’s available. You can always send it back if it doesn’t fit your needs, but you may regret not purchasing it if the stock runs out for good.
Search for products on resale sites
- If a product appears to be gone for good, don’t lose hope just yet. Some resale sites may offer hard-to-find products. That said, watch out for scammers when looking for this year’s hottest toy or a very popular product. Con artists prey on desperate shoppers by pretending to have an item that is impossible to find, accepting payments, and then never delivering the product.
Consider alternative versions
- If the item is unavailable, check for similar models or alternatives with similar features or functions, especially with electronics or home goods.
Consider a personal shopping service
- Personal shoppers can do the heavy lifting if you are hunting for a very specific product. Be sure to read reviews and ask for recommendations from friends and family before hiring.
Try out a subscription service
- Subscription services offer regular deliveries of cleaning products, clothing, and more. If the local stores are running out of fresh produce, for example, consider a meal delivery service.
Shop during off-peak hours
- Many websites and stores restock early in the morning or late at night, which may improve your chances of finding the item in stock.
Join loyalty programs
- Some stores offer members early access to products. Signing up for loyalty programs can help you get priority restock notifications and even early access to hot items.
Be patient
- Sometimes, despite the best efforts, finding the most popular items may be impossible. If this happens to you, be patient. You may have to wait a few months until suppliers can meet consumers’ demands.
